Privacy policy

Privacy Policy

Last Updated: August 31, 2026

At Arabs Exclusive, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from arabsexclusive.store.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order details

  • Payment-related information

  • Information you provide when contacting customer support

  • Device and website usage information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders.

  • Confirm your order and delivery details.

  • Contact you regarding your order.

  • Provide customer support.

  • Process returns, exchanges, and refunds.

  • Improve our website, products, and services.

  • Prevent fraudulent or unauthorized transactions.

  • Send promotional messages or offers where permitted and where you have agreed to receive them.

3. Payment Information

Payments may be processed through third-party payment providers.

Arabs Exclusive does not intentionally store complete payment card details on its own servers. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences.

  • Keep products in your shopping cart.

  • Understand how visitors use our website.

  • Improve website performance.

  • Provide relevant marketing and advertising.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Delivery and courier services.

  • Payment service providers.

  • Website and technology providers.

  • Customer support or service providers.

  • Advertising and analytics providers where applicable.

These parties receive only the information reasonably necessary to provide their services.

6. Order & Delivery Information

To deliver your order successfully, we may provide necessary customer information such as your name, phone number, and delivery address to the relevant courier or delivery service.

7. Marketing Communications

If you provide your contact information or otherwise agree to receive promotional communications, we may contact you about:

  • New products

  • Special offers

  • Discounts

  • Promotions

  • Other updates related to Arabs Exclusive

You may request to stop receiving promotional communications at any time.

8. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

These third parties may have their own privacy policies and terms. Arabs Exclusive is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing their privacy policies before providing them with personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take reasonable steps to remove the information.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request deletion of certain information.

  • Withdraw consent for certain uses of your information.

  • Opt out of promotional communications.

To make a privacy-related request, please contact us using the information below.

12. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updates will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us through our website.

Arabs Exclusive
Website: arabsexclusive.store

We value your trust and are committed to handling your information responsibly.