Shipping policy
Welcome to Swiftcart. We are committed to providing a smooth and reliable shipping experience for every customer.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a shipping confirmation email once your order has been dispatched.
Shipping Time
Estimated delivery times are:
United Arab Emirates: 2–7 business days
International Orders: 7–20 business days (where available)
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, customs clearance, or other unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery location and order value.
Free shipping promotions may be available on selected orders or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number (when available) so you can monitor your shipment's progress.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the issue and provide an update as soon as possible.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item(s) and packaging. We will review your request and assist you with a suitable resolution.
Customs and Import Duties
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees required by their country's regulations.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our Contact Us page.
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