Terms of service

Terms of Service

Last Updated: August 31, 2026

Welcome to Arabs Exclusive. By accessing or using our website, arabsexclusive.store, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

Arabs Exclusive operates an online store offering a variety of consumer products and accessories.

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable laws.

We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your screen or device.

  • Product packaging may differ from images shown on the website.

  • Product specifications may occasionally change due to availability or manufacturer updates.

  • We do not guarantee that every product detail will always be completely error-free.

We reserve the right to correct errors, inaccuracies, or omissions and update product information when necessary.

3. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors and cancel orders placed at an incorrect price where necessary.

Any applicable delivery charges will be communicated during the ordering process.

4. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to:

  • Accept or decline an order.

  • Cancel an order due to product availability.

  • Cancel an order due to incorrect pricing or product information.

  • Request additional information to verify an order.

  • Limit quantities purchased by a customer.

An order may not be considered fully confirmed until it has been verified or processed by our team.

5. Customer Information

You agree to provide accurate and complete information when placing an order, including:

  • Full name

  • Phone number

  • Delivery address

  • Email address, where applicable

  • Any other information required to process your order

You are responsible for ensuring that your information is correct.

Arabs Exclusive is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Cash on Delivery

Where Cash on Delivery (COD) is available, customers are expected to accept and pay for their orders upon delivery.

Customers should provide a valid phone number and remain available to receive their order.

Repeated refusal of confirmed orders or intentional misuse of the COD service may result in restrictions on future orders.

7. Shipping & Delivery

We aim to process and deliver orders within the estimated delivery time communicated on our website or during order confirmation.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Incorrect customer information

  • Circumstances outside our reasonable control

Once an order has been handed over to the relevant delivery service, delivery timing may depend on the courier's operations.

8. Returns, Exchanges & Refunds

Our returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Products must meet the applicable return conditions in order to qualify for a return, exchange, or refund.

9. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to interfere with the operation or security of the website.

  • Use the website to commit fraud or other unlawful activities.

  • Copy or reproduce website content without permission.

  • Attempt to gain unauthorized access to our systems.

  • Submit false or misleading information.

  • Abuse promotional offers, discounts, or ordering systems.

We reserve the right to restrict or terminate access to customers who violate these terms.

10. Intellectual Property

All content available on our website, including but not limited to:

  • Logos

  • Brand names

  • Text

  • Graphics

  • Images

  • Product descriptions

  • Website design

  • Page layouts

is owned by or used by Arabs Exclusive with appropriate rights or permissions, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our website content without prior permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, and other technology providers.

These services may operate under their own terms and policies.

Arabs Exclusive is not responsible for the policies or practices of independent third-party service providers.

12. Disclaimer

We make reasonable efforts to keep our website available and information accurate, but we do not guarantee that:

  • The website will always operate without interruption.

  • All information will always be completely accurate or current.

  • The website will be free from technical errors.

  • Products will always be available.

We reserve the right to make changes to the website, products, services, and policies at any time.

13. Limitation of Liability

To the extent permitted by applicable law, Arabs Exclusive will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or services.

Our responsibility regarding a purchased product will generally be limited to the remedies available under our applicable return, exchange, refund, or warranty policies.

14. Force Majeure

Arabs Exclusive will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, internet or technology failures, or other unforeseen events.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page, and the Last Updated date will be revised accordingly.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws of Pakistan, subject to the jurisdiction of the relevant courts.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website.

Arabs Exclusive
Website: arabsexclusive.store

Thank you for shopping with Arabs Exclusive.